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So, you’ve received an Amazon gift card, or maybe you’ve purchased one for someone else. Either way, you need to know how to redeem and see how much is on the card. Checking an Amazon gift card balance is straightforward, and all you need is an Amazon account. Simply log in to your account and select “Gift Card Balance” under “Account & Lists.”
How do you find your Amazon gift card balance?To find your Amazon gift card balance, simply log into your Amazon account. Then, go to Gift Card Balance in the Account & Lists menu, or select this link. Enter the gift card’s claim code to redeem the card and see the balance.
Section 1 of 4:Check your Amazon gift card balance by going to Amazon’s Redeem page. If you’ve already redeemed or loaded your gift card onto your Amazon account, you can check the remaining balance of your card by following this link. From here, you can view your current gift card balance (which is labeled in green) or add another gift card to your account.
Advertisement Section 2 of 4:Hover your mouse cursor over Account & Lists . This is located in the upper-right corner of the page. A menu will expand when you hold your mouse over the menu icon.
Fair Use (screenshot)Click Gift Card Balance on the menu. Look on the right side of the menu in the "Your Account" section.
Fair Use (screenshot)Locate your claim code. The claim code is the 14- or 15-digit code on the back of a physical car (the number revealed when scratching away the protective film) or on your email or paper receipt. [2] X Research source
Fair Use (screenshot)Tap the three-line menu ☰ . You'll see it at the screen's top-left corner or the bottom-right corner.
Fair Use (screenshot)Tap Account . It will be near the bottom of the screen. When you tap Account , a long list of settings will appear.
Fair Use (screenshot)Scroll down and tap Manage gift card balance . This will be under the "Payments" header, which is about halfway down the menu. Your current gift card balance will be displayed at the top of the screen.
Fair Use (screenshot)Tap Redeem another gift card or Redeem . You'll see one of these options (or something similar) near the top of the screen, near the balance. [4] X Research source
Fair Use (screenshot)Locate your claim code. The claim code is the 14- or 15-digit code on the back of the card (if it's a physical card) or your email or paper receipt. If you have a physical gift card, you may need to peel or scratch the protective coating that covers the claim code to see it. [5] X Research source
Fair Use (screenshot)Enter or scan the claim code. You can either type the claim code into the "Enter claim code" field or tap Scan your claim code to use your phone or tablet's camera to scan the code of a physical card. [6] X Research source
Fair Use (screenshot)Sign in to your Amazon account. If you have an Amazon account, you can log in at Amazon.com or by launching the Amazon mobile app and signing in. If you don't have an Amazon account, you'll need to create one so you can chat with a representative.
Fair Use (screenshot)Search for the word help . To do this, click or tap the search bar at the top of the screen, type “help,” and then press Enter or Return to search.
Fair Use (screenshot)Provide the claim code to the support agent and request the balance. The support agent will be able to check the balance of the associated card and provide it to you without redeeming the card. [10] X Research source
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Keep in mind that your gift card balance cannot be used to purchase other gift cards or prepaid card loops. [11] X Research source
Your gift card will automatically be used when you purchase something on Amazon. When it runs out, the remaining purchase balance will roll over to your primary payment method. [12] X Research source
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